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Delegate Management
 
event and delegate managementDelegate Management
Apricot Events has a reputation for its outstanding delegate management skills,  we ensure that your delegates' registration and attendance is trouble-free, allowing them to focus solely on your event message and overall objective
 
Registration
A relational database, containing all delegate details allows for effective communication, feedback, multiple contacts and tracking. As our systems are designed in house we will provide you with unique reports which are 'bespoke' (tailor-made) to your requirements.  This ensures the event planning progress is tracked effectively, including necessary quality checks undertaken. Advice and consideration will be given regarding the reports enabling the adjustment of action plans and timelines adjustments if required.

We believe in offering delegates choice, therefore registrations from delegates can be taken on-line, by post, fax or telephone. Incomplete registrations are followed-up and completed registrations confirmed. Hotel rooms will be allocated as required and management of the hotel rooming list and any related issues will be handled.
 
Special attention is given to detail to ensure special needs, including dietary requirements, are addressed as appropriate.
 
Personalise your event email correspondence, invitations or confirmations
 
We all respond to something much better when its personalised, and why should it stop with email?
 
Whether you have 100 or 10,000 we can personalise and brand all of the email correspondence in either html or plain text.
 
Design & Production
Electronic or hard-copy invitations will be issued to your target audience.  We can design and produce to offer a high-impact overview of your event content, logistics and methods of response for delegates.
 
Web Site
Your event will have its own web portal, the style of which is designed to offer simplicity whilst enhancing the overall package. 
 
The web site will provide your event with a specific look, style and feel.  The objectives of your event detailed, including documentation availability for download such as programme, workshop details, venue details and a host of other valuable information.
 
Your event portal will supports the invitation process and provides more detailed information on the event, logistics information and an option to register on line.
 
Your web portal is included complimentary within the event management package.
 
Help Desk
Delegates are able to call us with queries for more information on the event or for travel assistance.
 
On-site Delegate Management
An Event Manager and their supporting team would be on site during the event to welcome and register delegates. They would issue badges, any event material and local area information. The Event Manager would also manage delegate flow, ensuring that groups are always in the right place at the right time.
 
A fully equipped computer system will be available on the day allowing for the burning of CD's, last minute amendments and internet access if a connection is available, and printing facilities.  The system provide the organiser and speakers an 'office away from the office' facility to provide peace of mind.  Your desk will also allow the provision of providing badges to those delegates who arrive who did not register or replacing those who did.
 
Delegate Packs
Welcome packs may be prepared and produced for each attendee, containing a welcome letter, agenda, departure information, local area information and useful contact numbers. Other documentation or items may be included at your request.
 
Delegate Liaison
Our team will provide all delegates an information desk and, where appropriate direct, all delegates will be guided throughout the venue to their destination - at all times delegates will feel rest assured that any information at any point of time is readily available.
 
 
"We have been dealing with Apricot Events for a few years now.  We have always been more than happy with the service provided . . .  You are a pleasure to deal with and it is clear from your attitude that our satisfaction is your top priority.  We look forward to continued business relations with Apricot Events."